Office of the Legal Services Commissioner

Welcome to the Office of the Legal Services Commissioner​

The content of the OLSC website is in the process of being updated due to commencement of the Legal Profession Uniform Law 2014 on 1 July 2015.

The Office of the Legal Services Commissioner (OLSC) is an independent statutory body that deals with complaints about lawyers under the Legal Profession Uniform Law Application Act 2014.

The OLSC consists of the Legal Services Commissioner and staff who advise and assist the Commissioner in the exercise of his functions and powers. The Legal Services Commissioner receives all complaints about solicitors and barristers in New South Wales. In addition to receiving complaints, the Legal Services Commissioner:

  1. Oversees the investigation of complaints;
  2. Plays a major role in resolving consumer matters; and
  3. May take disciplinary action against a solicitor or barrister, or commence disciplinary proceedings in the NSW Civil and Administrative Tribunal (NCAT) - Occupational Division.

The OLSC cannot:

  • Provide legal advice or representation;
  • Investigate or change court findings;
  • Investigate a complaint in relation to a matter that is currently before a court; or
  • Deal with complaints about judges or magistrates.

>> Find out more about the OLSC

Incorporated Legal Practices

Find out about the statutory obligations of Incorporated Legal Practices (ILPs) and resources to aid compliance.

Management systems to achieve compliance

Compliance audits 

Education and publications

The OLSC has published a variety of resources for the community and the legal profession, including:

Annual reports

Consultations

Fact sheets

Information for lawyers

Practice notes

Speeches and papers