Office of the Legal Services Commissioner

Welcome to the Office of the Legal Services Commissioner​

The Office of the Legal Services Commissioner (OLSC) is an independent statutory body that deals with complaints about lawyers under the Legal Profession Act 2004 (NSW).

The OLSC consists of the Legal Services Commissioner and staff who advise and assist the Commissioner in the exercise of his functions and powers. The Legal Services Commissioner receives all complaints about solicitors and barristers in New South Wales. In addition to receiving complaints, the Legal Services Commissioner:

  1. Oversees the investigation of complaints;
  2. Plays a major role in resolving consumer disputes; and
  3. May take disciplinary action against a solicitor or barrister, or commence disciplinary proceedings in the NSW Civil and Administrative Tribunal (NCAT) - Occupational Division.

The OLSC cannot:

  • Provide legal advice or representation;
  • Investigate or change court findings;
  • Investigate a complaint in relation to a matter that is currently before a court; or
  • Deal with complaints about judges or magistrates.

>> Find out more about the OLSC


Do you have a complaint about a legal practitioner?

Call our Inquiry Line on toll free
1800 242 958 for help and information

Incorporated Legal Practices

Find out about the statutory obligations of Incorporated Legal Practices (ILPs) and resources to aid compliance.

Obligations of ILP directors

Management systems to achieve compliance

Self-assessment process

Compliance audits 

Education and publications

The OLSC has published a variety of resources for the community and the legal profession, including:

Annual reports


Fact sheets

Information for legal practitioners

Practice guidelines

Speeches and papers