Office of the Legal Services Commissioner

​​Due to the evolving coronavirus (COVID-19), the OLSC may be operating on reduced staffing levels and delays may be experienced in processing and handling your complaint and/or responding to your enquiry.  If you send correspondence by mail, there may be further delays.  Please contact us by email where possible.  

If your email relates to a new inquiry we will contact you as soon as possible.

If your email is about an existing complaint it will be forwarded to your case officer who will contact you in due course.



Welcome to the Office of the Legal Services Commissioner​

​The Office of the Legal Services Commissioner (OLSC) is an independent statutory body that deals with complaints about lawyers under the Legal Profession Uniform Law Application Act 2014.

The OLSC consists of the Legal Services Commissioner and staff who advise and assist the Commissioner in the exercise of his functions and powers. The Legal Services Commissioner receives all complaints about solicitors and barristers in New South Wales. In addition to receiving complaints, the Legal Services Commissioner:

  1. Oversees the investigation of complaints;
  2. Plays a major role in resolving consumer matters; and
  3. May take disciplinary action against a solicitor or barrister, or commence disciplinary proceedings in the NSW Civil and Administrative Tribunal (NCAT) - Occupational Division.

The OLSC cannot:

  • Provide legal advice or representation;
  • Investigate or change court findings;
  • Investigate a complaint in relation to a matter that is currently before a court; or
  • Deal with complaints about judges or magistrates.

>> Find out more about the OLSC


Inappropriate personal conduct - sexual harassment and workplace bullying

The NSW Legal Services Commissioner is calling for disclosures on harassment within the legal profession   >>> More

Practice Management

Find out about practice management, compliance audits, management system directions and changes to compliance for ILPs for compliance wi​th the Uniform Law, the Uniform Rules and other professional obligations.

Practice management

​​Compliance audits 

Education and publications

The OLSC has published a variety of resources for the community and the legal profession, including:

Annual reports

Consultations

Fact sheets

Information for lawyers

Practice notes

Speeches and papers