The NSW Legal Services Commissioner (LSC) may initiate a complaint about a solicitor or a barrister on his own motion.
The LSC can do so as a result of receiving information relating to the conduct by a lawyer from any source that may be capable of amounting to unsatisfactory professional conduct or professional misconduct.
The source of such information may be:
The OLSC may make a complaint based on information provided by a person who wishes to remain anonymous, such as a current employee of a law practice. However, in dealing with all complaints the LSC must provide a lawyer procedural fairness including details about the complaint where an investigation is commenced or the rights of the lawyer are affected. This may risk revealing the identity of the source of information upon which a complaint is based, particularly where that information is critical in understanding the nature of the complaint. It is also the case that where a matter is referred to the NSW Civil and Administrative Tribunal (NCAT) - Occupational Division for prosecution, any witnesses giving evidence would be identified in that process.
If you wish to make a complaint anonymously, you should contact our Inquiry Line on 1800 242 958 (toll free within Australia) or 02 9377 1800 to discuss your situation.