Surveys

The aim of the Office of the NSW Legal Services Commissioner (OLSC) is to improve our efficiency and effectiveness through a philosophy of continuous improvement.

We focus on problems identified through surveys, comments by practitioners, complainants and staff, to review our practices and procedures to ensure optimum benefit to the community.

The purpose of the surveys set out below are to obtain feedback in relation to the services we provide. The surveys assist us in reviewing everyday practice to ensure efficiency and effectiveness and will help us achieve our goal of promoting high standards of conduct in the delivery of legal services.

We encourage all to participate in assisting us in this aim by completing the surveys.

Website feedback

The purpose of the Website survey is to obtain feedback in relation to the OLSC Website. This will enable us to fine-tune our website to ensure your expectations and needs are met. Please complete the Website feedback survey. Please note, all questions are optional and are completely confidential.

Complainant survey

If you have lodged a complaint with the OLSC and would like to provide feedback on your experience with our service please complete the OLSC complainant survey.

Please note, all questions are optional and are completely confidential.

Practitioner survey

If you are a legal practitioner who has made or been subject to a Complaint and would like to provide feedback on your experience with our service. Please complete the OLSC practitioner survey.

Please note, all questions are optional and are completely confidential.

We appreciate your feedback. Thank you.