Fact sheets

The OLSC produces fact sheets that provide information to consumers of legal services on a range of topics, such as, costs disputes, negligence and liens.

1. What Happens When You Complain to the OLSC [PDF, 82 kb] explains the process when a complaint is lodged
2. Costs Disclosure [PDF, 81kb] explains the requirement for lawyers to disclose their costs to clients
3. Types of Costs [PDF, 81kb] explains the difference between lawyer/client (aka solicitor-client costs) and ordered costs (aka party/party costs)
4. Regulated Costs - Personal Injury Claims [PDF, 83kb] sets out the costs a lawyer can charge in personal injury matters
5. [Withdrawn]
6. Regulated Costs - Motor Accident Compensation [PDF, 83kb] sets out the costs a lawyer can charge in motor accident compensation matters
7. Costs Disputes [PDF, 88kb]​ explains our processes for dealing with costs disputes and the Cost Assessment Scheme
8. Costs Dispute Resolution [PDF, 68kb] information for consumers on costs mediation as a means of resolving costs disputes
9. Negligence [PDF, 86kb] discusses our processes for dealing with complaints alleging negligence
10. Liens [PDF, 55kb] explains when a lawyer might retain a client's documents and/or property
11. Conflict of Interests [PDF, 73kb] explains the concept of a conflict of interests and the types of conflict of interests
12. Deceased Estates [PDF, 84kb] explains a lawyer's role in relation to estate and probate matters
13. Settlement [PDF, 81kb] explains a lawyer's role and duties in relation to a settlement
14. File Ownership and Handling [PDF, 77kb] explains the requirements for retaining and storing files
15. Hiring a Lawyer [PDF, 83kb] explains the process of hiring a lawyer
16. Opposing Legal Representatives [PDF, 85kb] information for consumers on the role and duties of opposing legal representatives
17. Independent Children's Lawyer [PDF, 80kb] explains the role of an independent children's lawyer