The easiest way for you to make your complaint is via our online Complaint Portal. Supporting documentation can also be attached.
Clear information will assist the OLSC in assessing your complaint. The complaint form must contain the following:
Do not click submit multiple times. Click once and wait for a confirmation email that your complaint has been submitted successfully along with your reference number and further details.
Complaint Form PDF version
You can also download and complete a PDF version of the Complaint Form, or write a letter or email setting out the information as outlined above. You can send your email to firstname.lastname@example.org or you can post your complaint to our address:
All publication material on our website are PDF documents and require Adobe Reader to be installed on your computer. The Adobe Reader can be downloaded free from the Adobe website.