The OLSC produces fact sheets that provide information to consumers of legal services on a range of topics, such as, costs disputes, negligence and liens.
- What Happens When You Complain to the OLSC (PDF, 92 KB) explains the process when a complaint is lodged
- Costs Disclosure (PDF, 81.0 KB) explains the requirement for lawyers to disclose their costs to clients
- Types of Costs (PDF, 85.5 KB) explains the difference between lawyer/client (aka solicitor-client costs) and ordered costs (aka party/party costs)
- Regulated Costs - Personal Injury Claims (PDF, 80.9 KB) sets out the costs a lawyer can charge in personal injury matters
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- Regulated Costs - Motor Accident Compensation (PDF, 82.8 KB) sets out the costs a lawyer can charge in motor accident compensation matters
- Costs Disputes (PDF, 89 KB) explains our processes for dealing with costs disputes and the Cost Assessment Scheme
- Costs Dispute Resolution (PDF, 68.4 KB) information for consumers on costs mediation as a means of resolving costs disputes
- Negligence (PDF, 86.8 KB) discusses our processes for dealing with complaints alleging negligence
- Liens (PDF, 55.3 KB) explains when a lawyer might retain a client's documents and/or property
- Conflict of Interests (PDF, 72.9 KB) explains the concept of a conflict of interests and the types of conflict of interests
- Deceased Estates (PDF, 84.6 KB) explains a lawyer's role in relation to estate and probate matters
- Settlement (PDF, 81.1 KB) explains a lawyer's role and duties in relation to a settlement
- File Ownership and Handling (PDF, 77.4 KB) explains the requirements for retaining and storing files
- Hiring a Lawyer (PDF, 82.9 KB) explains the process of hiring a lawyer
- Opposing Legal Representatives (PDF, 85.5 KB) information for consumers on the role and duties of opposing legal representatives
- Independent Children's Lawyer (PDF, 80.1 KB) explains the role of an independent children's lawyer