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You must notify DCJ when you become aware of actual or potential serious wrongdoing or misconduct about members of your organisation:
And
You must provide notification in writing to your assigned contract manager. Your contract manager will respond to you about next steps, and your organisation will be required to assist with an investigation of the matter if needed.
Complaints made from individuals external to your organisation, should be handled by your organisation’s complaints handling procedure.
If the findings of your complaint investigation identify serious wrongdoing or misconduct as above, then you must notify DCJ.
09 May 2024